Zing Health Blackout and 2026 Certification

Dear Valued Agency Partner,
We’re excited to share the 2026 Broker Certification Timeline and FAQs. As we approach the 2026 certification season, we want to make you aware that we will be entering a brief blackout period during our platform transition to the new plan year. This will temporarily pause contracting and onboarding activities beginning June 18, 2025 and ending June 26, 2025.
Key Notes
  • Agents who have not completed the 2025 onboarding and certification process
  • Any onboarding invitation not completed by June 17 will be automatically closed out on June 18. If an agent has an onboarding invitation closed and still wishes to contract with Zing, a new invitation will need to be created. 
  • Recertification for RTS Agents | All current Ready-to-Sell (RTS) agents and agencies will be sent a recertification invitation from Zing Health (donotreply@evolvenxt.com) on June 26. Please note, they will be processed in batches, all agents should have their invitation received by the end of day.
  • Certification Requirements | All Principal and Individual agents must complete:
    • Zing Health’s 2026 Product Certification
    • 2026 Compliance + FWA training via AHIP |  https://ahipmedicaretraining.com/clients/zinghealth 
    • Agencies Only -  In addition to Principal certification, there is an attestation (second step) that will need completed when logged in with agency credentials.
We anticipate First Look materials will be available in August, including updated grids.
If you have any questions, please don’t hesitate to reach out. We’re grateful for your continued partnership and excited for what’s ahead in 2026!
Please note, we are finalizing a communication to field agents directly sharing this information which will go out soon.